Using Microsoft Outlook
Course Duration: 1 Day
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Course Objective
By the end of the course, delegates
will be able to:
- Understand the principles of desktop information management
with Outlook
- Move around in various Outlook screens
- Use the Outlook help system
- Send, receive and manage email correspondence
- Use the calendar for day
to day diary management
- Use contacts to create and maintain a contact
list
- Understand the use of the tasks manager
- Create and maintain an Outlook
journal
- Use notes to leave reminders
- Organise and view items in Outlook
- Work with files and folders
- Have an appreciation of the use of Outlook
with other office products
Delegate Profile
New Outlook users who wish to manage their PC environment effectively
using the Microsoft Outlook desktop information manager.
Pre-Requisites
Attendees should have experience of using the mouse, and
a working knowledge of the Windows operating system
including folder structures. A familiarity
with other office products is assumed.
Structure
Each delegate has the exclusive use of a PC and training
includes extensive hands-on activity.
Course content
What is Outlook?
What is a desktop information manager?
Moving around in Outlook
Outlook basics
Moving around
Toolbar symbols
Getting help
Using the Outlook help system
Using the Inbox
What is the Inbox?
Checking for new messages
Addressing, sending and previewing the contents of messages
Setting
options for messages
Creating and responding to messages
Flagging messages for follow up
Keeping track of messages
Word as your email editor
Using the address book
Using the calendar
What is the calendar?
Appointments, meetings and events
Opening calendar items
Setting reminders (one off and recurring)
Customising the calendar
Using contacts
What are contacts?
Creating and maintaining a contact list
Customising contacts
Using tasks
What are tasks?
Creating and maintaining a task list
Assigning and responding to tasks
Using the journal
What is the journal?
Creating and maintaining a journal
Opening, closing, viewing and deleting journal entries
Using notes
What are notes?
Creating, opening, changing and deleting notes
Organising and viewing items in Outlook
Changing views
Adjusting columns
Sorting, filtering and grouping items
Working with files and folders
Creating files and
folders
Formatting text
Checking spelling
Printing
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